Takshit IAS provides educational and coaching services for UPSC Civil Services Examination and other competitive examinations through its website, courses, applications and related services.
We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using our website, application or services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on how you use our services, we may collect information such as:
- Full name
- Mobile number
- Email address
- Date of birth or other information voluntarily provided by you
- Course and examination preferences
- Information relating to your enrolment in our courses
- Payment and transaction-related information
- Information provided when you contact us
- Feedback, reviews or testimonials that you voluntarily submit
- Information relating to your use of our website or application
- Device, browser and basic technical information
- IP address and usage information where applicable
We generally do not collect payment card, banking or other sensitive payment credentials directly where payments are processed through third-party payment providers.
3. How We Use Your Information
We may use your information to:
- Create and manage your student account
- Provide access to courses and educational content
- Process course registrations and payments
- Communicate with you regarding your courses
- Send important service-related notifications
- Respond to your questions and requests
- Provide customer support
- Improve our courses, website and services
- Conduct internal analysis and maintain platform security
- Prevent fraud, misuse or unauthorized access
- Send promotional or marketing communications where permitted and where applicable
- Comply with applicable legal and regulatory requirements
4. Course and Payment Information
When you purchase or enrol in a Takshit IAS course, certain information may be required to process your enrolment and provide access to the course.
Payments may be processed through third-party payment service providers. Such providers may collect and process payment information according to their own privacy policies and terms.
Takshit IAS does not intend to store complete card numbers, CVV numbers, UPI PINs or banking passwords on its own systems.
5. Communication
We may contact you through:
- Phone calls
- SMS
- Email
- WhatsApp or other messaging services
- Notifications through our website or application
These communications may relate to your course, account, payment, classes, examinations, technical issues, important announcements or other services you have requested.
Where applicable, you may opt out of promotional communications. Service-related communications may still be sent when necessary to provide the services you have purchased or requested.
6. Cookies and Similar Technologies
Our website or third-party service providers may use cookies and similar technologies to improve website functionality, understand website usage and provide a better user experience.
Cookies may help us understand which pages are being visited, how users interact with our website and whether our website is functioning properly.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Services
We may use third-party service providers to support our operations, including services relating to:
- Payment processing
- Website hosting
- Course delivery
- Analytics
- Communication
- Customer support
- Marketing and advertising
Such third parties may process information according to their own terms and privacy policies.
We seek to use service providers that maintain appropriate safeguards for personal information.
8. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, enforcing agreements and complying with applicable legal requirements.
When information is no longer required, we may delete, anonymize or otherwise dispose of it in accordance with applicable requirements.
10. Your Rights and Choices
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about the personal data we process about you
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a grievance regarding the processing of your personal information
Requests may be made using the contact details provided below.
Applicable privacy rights and the manner in which they can be exercised may depend on the law and the circumstances of the processing.
11. Children’s Privacy
Our services are primarily intended for individuals preparing for competitive examinations.
If a minor uses our services, we may require appropriate consent or verification from a parent or lawful guardian where required by applicable law.
We do not knowingly seek to collect personal information from children in violation of applicable legal requirements.
12. Student Testimonials and Reviews
If you voluntarily provide a testimonial, review, photograph or other feedback to Takshit IAS and permit us to use it, we may display it on our website, application, social-media pages or promotional material.
We will not use your testimonial for promotional purposes where you have not provided the necessary permission.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to periodically review this page for the latest information.
14. Contact Us
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
Takshit IAS
Phone: 7303318750
Website: www.takshitias.com
Location: New Delhi, India
15. Grievance / Privacy Requests
For privacy-related requests or grievances, please contact us using the contact details above and clearly mention “Privacy Request” or “Privacy Grievance” in your communication.
We will review and respond to requests in accordance with applicable law.